Microsoft technical support telephone numbers

Activate Windows Manage your subscriptions. Sign in to your Microsoft account. Manage payment and billing for Microsoft Manage your privacy settings. Find your Windows product key.

Change your Microsoft account password. Getting ready for the Windows 11 upgrade. Get the Windows 10 May update. Find your hardware warranty.

With intuitive navigation and easy organization, Windows 11 has a whole new look, more apps, and efficient ways to be creative and productive. The VLSC download catalogue does include the Office Deployment Tool, which can be downloaded and provides more information regarding installation of Office When upgrading from an Evaluation Edition of Window Server, per the Windows Server Upgrade and Conversion Options for Windows Server , it is possible to convert your evaluation version to a retail version and then convert you retail version to Volume Licensing version.

While this is a bit more effort, both these upgrade paths are fully supported by Microsoft Technical Support. Before you proceed, we highly recommend you consult the published Windows Server Installation and Upgrade content on docs.

You should find your product key in that file". Please be sure to back up your existing version and consult the published content on the SQL installation Process as well as the different supported upgrade paths from these SQL Server versions prior to attempting the upgrade.

If you do need further assistance with troubleshooting technical issues during product installation please note the VLSC Support team will not be able to assist as the team is not a product technical support team. Web-based Problem Resolution Support services is available to customers with Software Assurance for Standard, Enterprise, and Data centre Editions of server software , except for:.

You can view detailed information about current and past issues on the Service health dashboard. If you're experiencing an issue that isn't listed, you can get support in one of the following ways:.

Save time by starting your service request online. We'll help you find a solution or connect you to technical support. If you get a message that says you don't have permission to access this page or perform this action, you aren't an admin. For more information, see Who has admin permissions in my business?

Type a question or keyword into the text box. If you get a drop-down list, select the one closest to your question, or continue typing your question, then press Enter. Enter a description of your issue, confirm your contact number and email address, select your preferred contact method, and then select Contact me.

The expected wait time is indicated in the Contact support pane. If you bought your subscription through a partner, you first see the contact information for that partner.

Alternatively, select New Microsoft service request at the bottom of the pane. Technical support is provided in English 24 hours a day, 7 days a week.

Admins, have your account details ready when you call. To better protect your organization, we added a PIN-based verification step to our existing phone-based verification process. If you contact us from a number that isn't registered with your organization profile, the Microsoft support representative sends a verification code to the registered email or phone number in your Microsoft admin center profile. If your support phone number isn't listed above, use the drop-down menu below to find the number for your country or region.

Business Assist for Microsoft is designed for small businesses to give you and your employees around-the-clock access to small business specialists as you grow your business, from onboarding to everyday use. To learn more, see Business Assist. With every subscription of Office operated by 21Vianet, 21Vianet support provides technical, pre-sales, billing and subscription support. Support is available both online through the Office operated by 21Vianet portal, and by telephone for both paid and trial subscriptions.

Authorized administrators can use the Office operated by 21Vianet portal to submit service requests online and access support telephone numbers. For instructions, see Contact support. The Office operated by 21Vianet technical support team troubleshoots only those issues that are related to Office operated by 21Vianet. Issues that originate in customer networks fall outside of the Office support boundaries, and in these cases, customers must work with their networking team for assistance.

Self-service support is available for all Office operated by 21Vianet users, and includes troubleshooting tools and videos, help articles and videos, as well as forums and wikis in the Office community. For more self-help resources, see Learn about Office operated by 21Vianet. Pre-sales support for Office operated by 21Vianet provides assistance on subscription features and benefits, plan comparisons, pricing and licensing, and helps to identify the right solution to meet your business needs.

In addition, pre-sales support can help you find a Partner, and purchase and sign up for a trial. You can call during local business hours, Monday through Friday. Pre-sales support can be accessed using the same phone number as with technical support. Assistance for billing and subscription management issues is available online or by telephone during China business hours Beijing Time , Monday through Friday. Billing and subscription management support can be accessed using the same phone number and online service request process as with technical support.